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Completing Surveys

Updated over a month ago

Completing Surveys

Overview

Surveys collect information about a person. Surveys provide valuable data that can influence decision-making and help customize the care journey experience to a person's needs.

This guide explains how to access and complete a survey from the Member Application.

* Access to Smart Phone or Computer * Text or Email

When you would like to complete a survey that has been assigned to you within the member app.

This guide focuses on the user's experience within the member app. For information on how to manage a digital program, see [..](../ "mention").

Accessing a Member Survey

Surveys are configured by your organization and related to the program in which you are enrolled. When you log into your Member App Dashboard, a survey may be available.

Log into the **Member Application**.

The Landing Page of the Dashboard includes Surveys.* The **Surveys box** indicates that there is a **New** survey. * The **New Survey** section of the page indicates there is a new survey available.

Click on the survey to begin.

If you haven't completed your survey in the time configured by your organization, you will receive a text or email reminder letting you know that you have a new survey to complete.

Completing the Survey

Click **Next**.

Select your answer, and then click **Next**.

The **Back** button allows you to navigate to the previous page. The **Step** shows you where you are in the survey.

After you finish answering the questions, the Survey Accomplished page displays.

To return to the dashboard, click **Return to the Dashboard**. Your completed survey will be marked as **Done**.

To view your completed survey, click on it.

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