An Extension is a request to extend the duration of a previously approved or denied service. In this guide, you will learn how to extend a request using the Extend All functionality.

{% include "../../../../.gitbook/includes/access-to-utilization-manag....md" %}

Navigate to the request that you would like to extend. In this example, we will use an approved outpatient request with multiple services. The Extend All button will not be available when the original request is Inpatient.

You can create an extension for a single service by using the arrow to the right of the service.To extend all the services, click the **Extend All** button.

The Extend All Services box includes the following data points; however, the fields are not required.* Requester Name * Requester Type * Contact Phone * Contact Email * FaxEnter or update the information as needed, and then click **Create Extension**.

Extension 1 has been created for each of the services. When an extension is created, the Request **View** defaults to that extension. You can change the view to All Stages to see both the initial and the extension(s) at the same time.

You can edit or update the extension two ways based on your needs.If you are updating the Review Type, Treatment Type, Provider or Notification date/time, you can do this by clicking the **pencil.**

The **Edit Service** screen pulls in the details from the Initial Service.

Make any updates needed and click **Save Changes**. Repeat this for other services that should be updated.

The second way to edit the extension if you only need to update duration and units is to update the outcome line of the extension in the request.

After all the updates are complete, you can either click **Save** to save the changes for further review or decision the extension based on your organization's workflows. You can decision the extension individually on each outcome line or use Approve All.Click **Approve All**.

Select a Status Reason, and then click **Approve All.**

Add a Rationale for the decision, and click **Submit and Save Review**.

{% include "https://app.gitbook.com/s/pBCMecbzmm4vQGE6p7FG/~/reusable/QXipU6WCHzGr5ORKhmgY/" %}