Diverting a Request
Overview
Inpatient and outpatient requests can be interchanged based on your organization's policies. This approach centralizes information within a single request, avoiding the complications of having data split across multiple requests. Creating a new request can be time-consuming as it requires duplicating data from the original request.
Diverting the request from Outpatient to Inpatient results in the following:
All the open tasks for the request are migrated to the diverted Inpatient Request.
All the Notes information relative to the request are transferred to the diverted Inpatient Request.
You cannot edit or relaunch InterQual Connect review.
Diverting the request from Inpatient to Outpatient results in the following:
All the Notes information relative to the Inpatient Request are copied to the Outpatient Request.
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- Access to Utilization Management - Permission to divert requests
**Note:** This feature must also be enabled at your organization.
When it has been determined that changing an outpatient or inpatient request its counterpart is more cost effective or is better for the health of the person.
* Follow your organization's policies and guidelines on request diversion.
Diverting a Request from Outpatient to Inpatient
Navigate to **Request Details**.
Click the **Divert Request** icon .png>).
Divert Request to Inpatient by selecting the required fields:1. Change Reason 2. Treatment Setting 3. Treatment Type 4. Review Type 5. From Date 6. Urgency: Default is Non-Urgent but can be modified.
Click **Save**.
Healthcare Type cannot be modified.
Diverting a Request from Inpatient to Outpatient
Navigate to **Request Details.**
Click **Divert Request** icon .png>).
Divert Request to Outpatient by selecting the required fields:1. Change Reason 2. Treatment Setting 3. Urgency
Click **Save.**
Healthcare Type cannot be modified. Also, review all services to confirm appropriate treatment types are in use.
